I wanted to take a moment and let you know how much I appreciated doing business with your company. From the helpful information I received on the phone, to the pleasant greeting by Mary at the front door, to the efficient and insightful help of Ozzie with my lettering needs -- everyone was so nice and helpful! Not to mention the beautiful letters that Ozzie made for me on the spot, at a very reasonable price. Honestly, I can't wait to place my next order, and to refer you to friends, family, and business associates. Thank you, Sign*A*Rama! Kindest regards, Peter PS Please let Mary know that 'Alaska' was a biking game I used to play with my sister (also named Mary) as a child. And remind her that her kindness to strangers is worth as much if not more than her accounting skills. Peter Good Peter Good Seminars, LLC 312.479.8647 mobile phone www.petergood.com